I like to keep my sales interviews with potential candidate loose. A sales interview is not much different from a sales call. Like a sales call I want the conversation to flow and to transition from one topic to the next. I hate canned interviews with a set question list. I’ve been on the other side of them, for some pretty decent opportunities, and I couldn’t get my head around what the manager was trying to accomplish with a rigid set of questions. The interviews end up being choppy... more
Sales Resume Tips
I am in the process of hiring 4 more sales people for a new market we are entering in Western Canada. Our organization is in growth mode (good) and we do not have the resources to have HR pre-screen candidates (bad). This puts me in a position where I am responsible for the full hiring process - from reviewing incoming applications right through to the eventual offer. I currently manage 12 sales people so I have to make sure that the time I dedicate to recruiting is efficient. Each resume I look at gets a 60 second run through. If it catches my attention I’ll spend a few minutes with it and if the candidate looks promising I’ll fire off an email to book a telephone interview. Below are some sales resume tips for sales people that are looking to make a career change: Make it personal. Your cover letter should show that you have put at least a little effort into applying for this position. Spend some time with the job description and write a brief cover letter that is specific... more
Prospecting and Follow Up
My current team is generating excellent prospecting activity. They are willing to hit the street every day and meet with business owners to uncover opportunities. The biggest challenge my team is having is managing follow up; more accurately ensuring that follow up is taking place in a timely fashion. I was scouring the web the other day and found a video from a Vanouver sales trainer named Shane Gibson. Shane highlights a great eample of persistant, creative follow up, that ultimately led to a... more
Canadian Merchant Services and Payment Processing
I recently accepted a position as a Sales Manager for a large Canadian payment processing company. I’ve created a new category at SaleHO.com to reflect my thoughts on where the industry is headed, and this is the first post under that new category. I’ll try to stay unbiased and talk about the industry as a whole rather than specific providers Knowledge is Power - Sir Francis Bacon When it comes to payment processing, nothing could be more accurate. The industry has changed drastically... more
Sales Books
Here is a short list of some books I’ve found useful and recommended to my sales teams: From Vendor to Business Resource, Jerry Stapleton Raving Fans, Ken Blanchard Spin Selling, Neil Rackham Swim with the Sharks without Being Eaten Alive, Harvey McKay Who Moved My Cheese, Spencer Johnson Customers For Life, Carl Sewell Question Based Selling, Thomas Freese Now Discover Your Strengths, Marcus Buckingham & Donald Clifton Leverage Your Best, Ditch The Rest, Scott Blanchard The New Strategic... more
About Me
Don\'t worry, I shave the beard for meetings!
